Ada's System Status

All Systems Operational

About This Site

This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.

Dashboard Operational
90 days ago
100.0 % uptime
Today
Agent Handoffs Operational
90 days ago
100.0 % uptime
Today
Channels ? Operational
90 days ago
99.97 % uptime
Today
Email Operational
90 days ago
99.99 % uptime
Today
Social Messaging ? Operational
90 days ago
99.99 % uptime
Today
Voice Operational
90 days ago
99.92 % uptime
Today
Chat Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
AI Agent Operational
90 days ago
99.99 % uptime
Today
Scripted Bot Operational
90 days ago
99.99 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio SMS Short Code, North America Operational
Twilio MMS Short Code, North America Operational
Twilio SMS Toll-Free, North America Operational
Twilio MMS Toll-Free, North America Operational
Twilio Voice, North America Operational
Twilio MMS Operational
Twilio SMS Operational
Twilio PSTN Operational
Twilio SIP Interface Operational
Twilio Client Web Operational
Twilio Recording Operational
Twilio TwiML Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Resolved - This incident has been resolved.
Sep 10, 13:42 EDT
Identified - We are continuing to work on a fix for this issue.
Sep 10, 13:17 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 13:12 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 12:58 EDT
Investigating - We’re investigating reports of users of our voice channel being unable to reach an AI Agent. Voice users may have issues connecting to AI Agent . Our engineers are working on it.
Sep 10, 12:57 EDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.