This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.
Dashboard
Operational
90 days ago
99.91
% uptime
Today
Data & Analytics
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
99.83
% uptime
Today
AI Agent
Operational
90 days ago
99.97
% uptime
Today
Scripted Bot
Operational
90 days ago
99.99
% uptime
Today
Channels
Operational
90 days ago
99.85
% uptime
Today
Email
Operational
90 days ago
99.98
% uptime
Today
Social Messaging
Operational
90 days ago
99.98
% uptime
Today
Voice
Operational
90 days ago
99.5
% uptime
Today
Chat
Operational
90 days ago
99.93
% uptime
Today
APIs
Operational
90 days ago
99.99
% uptime
Today
Agent Handoffs
Operational
90 days ago
99.88
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved
Jan 7, 11:30 EST
Monitoring -
Our team has identified a problem with our services where chatters were intermittently seeing failure messages. A fix has been put in place and we are monitoring the fix
Jan 7, 11:20 EST
Resolved -
This incident has been resolved.
Jan 5, 20:25 EST
Identified -
The issue has been identified, and the team is working on implementing a fix.
Jan 5, 17:32 EST
Investigating -
We’re investigating reports of delays in updating the conversations view. Users may see slower-than-normal updates in this view. Our engineers are working on it. Next update will be in an hour.
Jan 5, 16:01 EST