This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Agent Handoffs
Operational
90 days ago
100.0
% uptime
Today
Channels
?
Operational
90 days ago
99.98
% uptime
Today
Email
Operational
90 days ago
100.0
% uptime
Today
Social Messaging
?
Operational
90 days ago
100.0
% uptime
Today
Voice
Operational
90 days ago
99.92
% uptime
Today
Chat
Operational
90 days ago
100.0
% uptime
Today
APIs
Operational
90 days ago
100.0
% uptime
Today
AI Agent
Operational
90 days ago
100.0
% uptime
Today
Scripted Bot
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 30, 16:42 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 30, 16:29 EDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 30, 16:28 EDT
Update -
We are continuing to investigate this issue.
Sep 30, 15:54 EDT
Update -
We are continuing to investigate this issue.
Sep 30, 14:56 EDT
Investigating -
We are investigating reports of some agent messages containing links not always reaching chatters. Some instances see all links fail while others may only see some links not reach end users.
Sep 30, 14:17 EDT