Ada's System Status
All Systems Operational

About This Site

This is Ada's status page. This is where you can get updates on how our systems are doing. If there are interruptions to service, we will post about it here.

Don't hesitate to get in touch with us at help@ada.support.

Website ? Operational
90 days ago
99.98 % uptime
Today
Static Uploads ? Operational
90 days ago
100.0 % uptime
Today
Link Previews ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.88 % uptime
Today
Dashboard (US) ? Operational
90 days ago
99.88 % uptime
Today
Dashboard (CA) ? Operational
90 days ago
99.88 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Core API (US) ? Operational
90 days ago
100.0 % uptime
Today
Core API (CA) ? Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Chat Client (US) ? Operational
90 days ago
100.0 % uptime
Today
Chat Client (CA) ? Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration ? Operational
90 days ago
100.0 % uptime
Today
LivePerson Integration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 23, 2019

No incidents reported today.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019
Resolved - We have identified the cause of this issue and pushed a fix to resolve.
Aug 19, 17:19 EDT
Update - We are continuing to investigate this issue. We will provide updates as they are made available.
Aug 19, 12:17 EDT
Investigating - We are currently experiencing query timeouts for the analytics page in the Ada dashboard for some clients. We are investigating at this time.
Aug 19, 09:49 EDT
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.