Ada's System Status
All Systems Operational

About This Site

This is Ada's status page. This is where you can get updates on how our systems are doing. If there are interruptions to service, we will post about it here.

Don't hesitate to get in touch with us at help@ada.support.

Website   ? Operational
90 days ago
100.0 % uptime
Today
Static Uploads   ? Operational
90 days ago
100.0 % uptime
Today
Link Previews   ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Dashboard (US)   ? Operational
90 days ago
100.0 % uptime
Today
Dashboard (CA)   ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Core API (US)   ? Operational
90 days ago
99.99 % uptime
Today
Core API (CA)   ? Operational
90 days ago
99.95 % uptime
Today
Chat Operational
90 days ago
99.97 % uptime
Today
Chat Client (US)   ? Operational
90 days ago
99.94 % uptime
Today
Chat Client (CA)   ? Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration   ? Operational
90 days ago
100.0 % uptime
Today
LivePerson Integration   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019
Resolved - A deployment of our Chat application went out with a change in the way we parsed dates. This change was incompatible with the Safari browser and caused the application to become unusable for customers using Safari, which is approximately 15% of all chat users.
Feb 7, 18:00 EST
Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.