All Systems Operational

About This Site

This is Ada's status page. This is where you can get updates on how our systems are doing. If there are interruptions to service, we will post about it here.

Don't hesitate to get in touch with us at help@ada.support.

Website ? Operational
90 days ago
99.99 % uptime
Today
Core API ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Chat Client ? Operational
90 days ago
99.94 % uptime
Today
Static Uploads ? Operational
90 days ago
100.0 % uptime
Today
Link Previews ? Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration ? Operational
90 days ago
100.0 % uptime
Today
LivePerson Integration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 5, 2019

No incidents reported today.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - This issue has been resolved. We are continuing to monitor.
Nov 29, 20:14 EST
Monitoring - We have implemented a fix and are monitoring. Service should be operating normally again.
Nov 29, 20:10 EST
Update - We are scaling infrastructure in response to high traffic. We are experiencing a partial outage of our Chat application.

We will update here as information becomes available.
Nov 29, 19:48 EST
Identified - We have identified the cause of this issue and are implementing a fix.
Nov 29, 19:22 EST
Investigating - We are investigating errors with the Ada chat functionality. Our engineering team is investigating possible causes.
Nov 29, 19:18 EST
Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

No incidents reported.

Nov 21, 2019

No incidents reported.