This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.
Dashboard
Operational
90 days ago
99.92
% uptime
Today
Data & Analytics
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
99.84
% uptime
Today
AI Agent
Operational
90 days ago
99.97
% uptime
Today
Scripted Bot
Operational
90 days ago
100.0
% uptime
Today
Channels
Operational
90 days ago
99.98
% uptime
Today
Email
Operational
90 days ago
99.99
% uptime
Today
Social Messaging
Operational
90 days ago
99.99
% uptime
Today
Voice
Operational
90 days ago
99.96
% uptime
Today
Chat
Operational
90 days ago
99.99
% uptime
Today
APIs
Operational
90 days ago
99.95
% uptime
Today
Agent Handoffs
Operational
90 days ago
99.92
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Feb 8, 17:04 EST
Identified -
The issue has been identified, and Zendesk is actively working toward a resolution.
Feb 8, 15:03 EST
Update -
We are continuing to investigate this issue.
Feb 8, 12:17 EST
Investigating -
We are currently investigating this issue. If you have already connected to the Zendesk messaging, please don't disconnect and re-connect it right now as it would cause some issues.
Feb 8, 12:16 EST