Ada's System Status
All Systems Operational

About This Site

This is Ada's status page. This is where you can get updates on how our systems are doing. If there are interruptions to service, we will post about it here.

Don't hesitate to get in touch with us at help@ada.support.

Uptime over the past 90 days. View historical uptime.
Website ? Operational
90 days ago
100.0 % uptime
Today
Core API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Chat Client ? Operational
90 days ago
100.0 % uptime
Today
Static Uploads ? Operational
90 days ago
100.0 % uptime
Today
Link Previews ? Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration ? Operational
90 days ago
100.0 % uptime
Today
LivePerson Integration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Database Upgrade affecting WhatsApp and Facebook Integrations
Completed - The scheduled maintenance has been completed.
Feb 17, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 14:00 EST
Scheduled - Please be advised that we will be performing security upgrade maintenance activities on Wednesday February 17, 2021.

The maintenance will take place during a 30 minute period in the following window:

Start: 2:00 PM Eastern (UTC -5)
End: 2:30 PM Eastern (UTC -5)

During this time, there may be some undelivered messages for a short period on WhatsApp or Facebook Messenger.

We apologize in advance for any inconvenience this may cause and appreciate your patience and understanding.

Sincerely,
Your Ada Team
Feb 17, 06:21 EST
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

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