All Systems Operational

About This Site

This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.

Dashboard Operational
Data & Analytics Operational
Dashboard Operational
AI Agent Operational
Scripted Bot Operational
Channels Operational
Email Operational
Social Messaging Operational
Voice Operational
Chat Operational
APIs Operational
Agent Handoffs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Resolved - This incident has been resolved.
Sep 7, 09:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 09:27 EDT
Investigating - We are currently investigating an issue affecting customers using the Salesforce live agent integration. Some users
who are connected to a live agent may be unexpectedly disconnected mid-conversation

Our engineering team has identified the root cause and is working on a fix. We will provide further updates as they
become available.

Sep 7, 08:45 EDT

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.