Ada Status

Ada's System Status

All Systems Operational

About This Site

This is Ada's status page. This is where you can get updates on how our systems are doing. If there are interruptions to service, we will post about it here.

Don't hesitate to get in touch with us at help@ada.support.

Uptime over the past 90 days. View historical uptime.

Website Operational

90 days ago

99.98 % uptime

Today

Static Uploads Operational

90 days ago

100.0 % uptime

Today

Link Previews Operational

90 days ago

100.0 % uptime

Today

Dashboard Operational

90 days ago

99.88 % uptime

Today

Dashboard (US) Operational

90 days ago

99.88 % uptime

Today

Dashboard (CA) Operational

90 days ago

99.88 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Core API (US) Operational

90 days ago

100.0 % uptime

Today

Core API (CA) Operational

90 days ago

100.0 % uptime

Today

Chat Operational

90 days ago

100.0 % uptime

Today

Chat Client (US) Operational

90 days ago

100.0 % uptime

Today

Chat Client (CA) Operational

90 days ago

100.0 % uptime

Today

Zendesk Integration Operational

90 days ago

100.0 % uptime

Today

LivePerson Integration Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 23, 2019

No incidents reported today.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

Analytics timeouts for large clients

Resolved - We have identified the cause of this issue and pushed a fix to resolve.
Aug 19, 17:19 EDT

Update - We are continuing to investigate this issue. We will provide updates as they are made available.
Aug 19, 12:17 EDT

Investigating - We are currently experiencing query timeouts for the analytics page in the Ada dashboard for some clients. We are investigating at this time.
Aug 19, 09:49 EDT

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

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