Ada's System Status
All Systems Operational

About This Site

This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.

Core API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Chat Client ? Operational
90 days ago
99.82 % uptime
Today
Static Uploads ? Operational
90 days ago
100.0 % uptime
Today
Link Previews ? Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration ? Operational
90 days ago
100.0 % uptime
Today
LivePerson Integration ? Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Enrichment/Integrations ? Operational
90 days ago
100.0 % uptime
Today
Machine Learning ? Operational
90 days ago
100.0 % uptime
Today
Intercom Integrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 26, 2023

No incidents reported today.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023
Resolved - This incident has been resolved.
Jan 16, 17:31 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 17:22 EST
Update - We are continuing to investigate the issue to identify the root cause.
We will continue to share status updates every 30 minutes.

Jan 16, 17:10 EST
Investigating - Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.

Jan 16, 16:44 EST
Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.

Jan 12, 2023

No incidents reported.