Ada's System Status
All Systems Operational

About This Site

This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.

Ada Dashboard Operational
90 days ago
100.0 % uptime
Today
Ada Web Chat Operational
90 days ago
99.97 % uptime
Today
Social Channels ? Operational
90 days ago
99.96 % uptime
Today
Ada Voice Operational
90 days ago
100.0 % uptime
Today
Agent Handoffs Operational
90 days ago
99.95 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2023

No incidents reported today.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - The issue with Social Channel integrations has been resolved and both chatters and Dashboard users should see things functioning normally again.
Our team will continue to monitor the fix. We’re sorry for the impact of this issue and appreciate your understanding.

Mar 17, 18:21 EDT
Identified - Our team has identified the problem with Social Channel integrations and we're implementing a fix for the issue. Thank you for your patience as we work on a resolution.
Apologies for this inconvenience. We will continue to keep you up to date every 30 minutes.

Mar 17, 18:02 EDT
Update - We are continuing to investigate this issue.
Mar 17, 17:37 EDT
Investigating - Some customers are experiencing issues with their Facebook Messenger integrations. This may be affecting chatters who are interacting with your bot through Facebook Messenger.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.

Mar 17, 17:35 EDT
Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.