This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.
Ada Dashboard
Operational
90 days ago
100.0
% uptime
Today
Ada Web Chat
Operational
90 days ago
99.97
% uptime
Today
Social Channels
?
Operational
90 days ago
99.96
% uptime
Today
Ada Voice
Operational
90 days ago
100.0
% uptime
Today
Agent Handoffs
Operational
90 days ago
99.95
% uptime
Today
APIs
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue with Social Channel integrations has been resolved and both chatters and Dashboard users should see things functioning normally again. Our team will continue to monitor the fix. We’re sorry for the impact of this issue and appreciate your understanding.
Mar 17, 18:21 EDT
Identified -
Our team has identified the problem with Social Channel integrations and we're implementing a fix for the issue. Thank you for your patience as we work on a resolution. Apologies for this inconvenience. We will continue to keep you up to date every 30 minutes.
Mar 17, 18:02 EDT
Update -
We are continuing to investigate this issue.
Mar 17, 17:37 EDT
Investigating -
Some customers are experiencing issues with their Facebook Messenger integrations. This may be affecting chatters who are interacting with your bot through Facebook Messenger. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Mar 17, 17:35 EDT