This is Ada’s status page. Whenever there are interruptions to our services, we’ll post updates here. If you need assistance, don’t hesitate to reach out to help@ada.support.
Ada Dashboard
Operational
90 days ago
99.9
% uptime
Today
Ada Web Chat
Operational
90 days ago
99.86
% uptime
Today
Social Channels
?
Operational
90 days ago
99.87
% uptime
Today
Ada Voice
Operational
90 days ago
99.89
% uptime
Today
Agent Handoffs
Operational
90 days ago
99.86
% uptime
Today
APIs
Operational
90 days ago
99.98
% uptime
Today
Bot Answers - Generative
Operational
90 days ago
99.89
% uptime
Today
Bot Answers - Declarative
Operational
90 days ago
99.89
% uptime
Today
Twilio SMS, Europe
Operational
Twilio Debugger & Alarms
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Some chatters may experience delays in messaging due to ongoing maintenance from one of our providers. For more details see here (https://status.twilio.com/) Posted on
Apr 08, 2024 - 04:00 EDT
Resolved -
This incident has been resolved.
May 7, 12:06 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 7, 11:25 EDT
Update -
Correction: A fix is currently being implemented. We will update the status page once it is fully released.
May 7, 11:12 EDT
Identified -
The team has identified an issue which is causing degraded performance in our Declarative bots' matching performance. Affected clients will see degraded performance in their bot's ability to match some chatter questions to answers. A fix is currently being implemented.
May 7, 11:02 EDT