Investigating issues with Ada Chat services
Incident Report for Ada
This incident has been resolved.
Posted Nov 08, 2023 - 10:44 EST
Services are stable and we are continuing to monitor.
Posted Nov 08, 2023 - 10:32 EST
We are continuing to investigate this issue.
Posted Nov 08, 2023 - 09:53 EST
Some customers are experiencing issues with our Generative and Hybrid chat services. This is affecting some chatters interacting with Ada bots.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Nov 08, 2023 - 09:27 EST
This incident affected: Ada Web Chat.