A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2026 - 19:01 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 05, 2026 - 18:58 EST
Investigating
Issue: We are seeing an increase of handoffs across all clusters due to an upstream service provider. Who it affects: Conversations using the Unified Reasoner.