Handoff Failing

Incident Report for Ada

Update

We are continuing to investigate this issue

Posted May 26, 2026 - 18:00 EDT

We are continuing to investigate this issue

Posted May 26, 2026 - 17:29 EDT

We're investigating reports of failed handoffs. A subset of users are unable to handoff. We'll provide updates to the incident every 30 minutes

Posted May 26, 2026 - 16:58 EDT

This incident affects: Agent Handoffs.