Delay in Messaging in Social channels and Zendesk Messaging
Incident Report for Ada
Some chatters may have experienced a delay in sending/receiving their messages due to an incident with the Zendesk Messaging and Sunshine conversation services. Our team has seen that the issue has been fixed and chatters will receive messages as normal through Zendesk Messaging and Social channels (eg. Whatsapp, SMS, Facebook, etc.).
Posted Oct 18, 2023 - 00:30 EDT