Investigating issues with Ada Voice service
Incident Report for Ada
This incident has been resolved.
Posted Jan 12, 2024 - 15:49 EST
A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2024 - 15:37 EST
The issue has been identified and a fix is being implemented.
Posted Jan 12, 2024 - 15:26 EST
Some customers are experiencing issues with our Voice services. This is affecting some chatters interacting with Ada Voice bots.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Jan 12, 2024 - 15:24 EST
This incident affected: Ada Voice.