Dashboard Performance Degradation

Incident Report for Ada

Resolved

This incident has been resolved.
Posted Dec 09, 2024 - 14:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2024 - 14:27 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 09, 2024 - 14:25 EST

Update

We are continuing to investigate this issue.
Posted Dec 09, 2024 - 14:17 EST

Investigating

Issue: Ada dashboards fail to load occasionally for backend users.
Who it affects: this issue affects backend users like admins who access the Ada bot dashboard for content changes and reports. Chatters are not affected by this
Posted Dec 09, 2024 - 14:03 EST
This incident affected: Dashboard.