Greetings Failing to Display for Generative Clients

Incident Report for Ada

Resolved

This incident has been resolved.
Posted Oct 02, 2024 - 14:23 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2024 - 13:54 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 02, 2024 - 13:54 EDT

Investigating

Title: Greetings Failing to Display for Generative Clients
Issue: Greetings are failing to display when a chatter opens a generative bot, resulting in a blank chat greeting.
Who it affects: This is a Generative-Only issue.
Posted Oct 02, 2024 - 13:44 EDT
This incident affected: AI Agent.