Knowledge articles sync is not syncing in US cluster

Incident Report for Ada

Resolved

This incident has been resolved.

Posted Jan 19, 2026 - 21:11 EST

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2026 - 21:08 EST

The issue has been identified and a fix is being implemented.

Posted Jan 19, 2026 - 20:27 EST

We are currently investigating this issue.

Posted Jan 19, 2026 - 20:01 EST

This incident affected: AI Agent and APIs.