Agent dashboards are unable to load.

Incident Report for Ada

Resolved

This incident has been resolved.
Posted Jul 21, 2026 - 11:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2026 - 11:13 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 21, 2026 - 10:58 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 21, 2026 - 10:29 EDT

Investigating

We are investigating reports of clients being unable to access their ai agent dashboards.
Posted Jul 21, 2026 - 10:29 EDT
This incident affected: Dashboard (Dashboard).