Whatsapp messaging regression
Incident Report for Ada
This incident has been resolved.
Posted Jun 26, 2024 - 15:42 EDT
A fix has been implemented and we are monitoring the results.
Posted Jun 26, 2024 - 15:10 EDT
The issue has been identified and a fix is being implemented.
Posted Jun 26, 2024 - 14:43 EDT
Issue: Some messages in the Whatsapp channel may appear in a format different than what is set in the bot content or chatter conversation.

Who it affects: conversations taking place in the Whatsapp channel
Posted Jun 26, 2024 - 14:43 EDT
This incident affected: Channels (Social Messaging).