We are continuing to work on a fix for this issue.
Posted Sep 10, 2025 - 13:17 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2025 - 13:12 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 10, 2025 - 12:58 EDT
Investigating
We’re investigating reports of users of our voice channel being unable to reach an AI Agent. Voice users may have issues connecting to AI Agent . Our engineers are working on it.