The issue with Analytics has been resolved and Dashboard users should see things functioning normally again. Our team will continue to monitor the fix. We’re sorry for the impact of this issue and appreciate your understanding.
Posted Dec 20, 2024 - 17:36 EST
Identified
Our team has identified the problem with Analytics and we're implementing a fix for the issue. Thank you for your patience as we work on a resolution. Apologies for this inconvenience. We will continue to keep you up to date every 30 minutes.
Posted Dec 20, 2024 - 16:57 EST
Update
We are continuing to investigate this issue.
Posted Dec 20, 2024 - 16:55 EST
Investigating
Some customers are experiencing issues with AR Estimation and Topics Generation. This is affecting Ada Dashboard users in the form of delays for these features. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.