Investigating issues with Ada Dashboard

Incident Report for Ada

Resolved

This incident has been resolved.
Posted Feb 05, 2025 - 14:57 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2025 - 14:56 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 05, 2025 - 14:56 EST

Update

We are continuing to investigate this issue.
Posted Feb 05, 2025 - 13:47 EST

Investigating

Some customers are experiencing issues with the Ada Dashboard. This is affecting Ada Dashboard users only and affects the ARR report. Chatters interacting with your bot are unaffected.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Feb 05, 2025 - 13:45 EST
This incident affected: Dashboard.