As the issue is strictly related to internal dashboard testing environments we are going to close out this issue and continue to troubleshoot the impacted features.
Posted Feb 05, 2026 - 15:30 EST
Identified
We have identified that the issue is related to internal dashboard environments and no end users are impacted from this issue.
Posted Feb 05, 2026 - 15:28 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 15:00 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 14:30 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 13:44 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 13:16 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 12:40 EST
Investigating
We are currently investigating reports of degraded performance affecting the Salesforce Messaging integration. Customers may experience issues where chat widgets are crashing upon clicking hyperlinks for files uploaded from the Salesforce Live agents.