Investigating issues with Analytics - AR not populating for US1 cluster bots

Incident Report for Ada

Resolved

This incident has been resolved.
Posted Oct 02, 2026 - 14:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2026 - 14:21 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 02, 2026 - 13:47 EDT

Investigating

Some customers are experiencing issues with Analytics. This is affecting Ada Dashboard users in the form of the AR statistic not populating for US1 cluster bots on MCP or dashboard view.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Oct 02, 2026 - 13:24 EDT
This incident affected: Dashboard (Dashboard).