A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2023 - 12:54 EDT
The issue has been identified and a fix is being implemented.
Posted Jul 07, 2023 - 12:39 EDT
We are continuing to investigate this issue. In some scenarios, chatter messages are being duplicated which is blocking chatters from proceeding further into bot flows. This appears to be only affecting clients with SunCo integrations.