A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2021 - 12:04 EST
We are continuing to investigate this issue.
Posted Dec 14, 2021 - 11:33 EST
Some customers are experiencing issues with our Intercom, Oracle and Kustomer integration. This may be affecting chatters interacting with Ada bots and Ada Dashboard users who are building with related components. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.