Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2021 - 23:00 EST
Scheduled
Ada will be upgrading our Kubernetes Cluster on Wednesday 10th at 23:00 EDT. There is no expected downtime or impact. Chat will not be affected. Our operations teams will be monitoring and making sure everything works as expected.
This scheduled upgrade will only affect bots on the following clusters: *.ada.support
Posted Nov 04, 2021 - 14:19 EDT
This scheduled maintenance affected: Ada Dashboard, Ada Web Chat, and Agent Handoffs.