The issue with Ada's Kustomer integration has been resolved and chatters should see things functioning normally again.
Our team will continue to monitor the fix. We’re sorry for the impact of this issue and appreciate your understanding.
Posted Jun 28, 2022 - 11:01 EDT
Investigating
Some customers are experiencing issues with Ada's Kustomer integration. This is affecting chatters interacting with Ada bots who attempt to connect to Kustomer.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.