Issues with a ticketing integration

Incident Report for Ada

Resolved

The incident has been resolved.
Posted Oct 16, 2026 - 15:15 EDT

Monitoring

The fix has been implemented, and we are currently monitoring the situation to ensure the issue is fully resolved.
Posted Oct 16, 2026 - 14:56 EDT

Identified

The issue has been identified, and a fix is currently being implemented.
Posted Oct 16, 2026 - 14:55 EDT

Investigating

we are currently investigating the issue
Posted Oct 16, 2026 - 14:35 EDT
This incident affected: APIs.
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