At 6:47am EST some customers were experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots. We're sorry for the inconvenience this causes.
At 6:53am EST the issue with Ada Chat has been resolved and chatters should see things functioning normally again. Our team will continue to monitor the fix. We’re sorry for the impact of this issue and appreciate your understanding.
Posted Apr 11, 2022 - 07:17 EDT
This incident affected: Ada Dashboard and Ada Web Chat.