US, EU, Maple Cluster Upgrade

Scheduled for Apr 23, 15:00 - 19:00 EDT

Scheduled

Our Database will be undergoing an update;
- EU cluster upgrade will begin at 3 PM EST
- US and Maple cluster upgrades will begin at 5PM EST

We expect a roughly 20-25 minute duration of increased latency in messaging and voice conversations during this period.

Posted Apr 21, 2026 - 16:38 EDT

This scheduled maintenance affects: Channels (Email, Social Messaging, Voice, Chat) and AI Agent, APIs.