A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2026 - 13:25 EDT
Identified
The issue has been identified and a fix is being implemented
Posted Apr 03, 2026 - 12:51 EDT
Investigating
We are investigating reports of delayed conversation views for bots in the US2 cluster. Bots using the format [bothandle].us2.ada.support may be affected.
Posted Apr 03, 2026 - 12:38 EDT
This incident affected: Dashboard (Data & Analytics, Dashboard).