Investigating issues with Ada Dashboard
Incident Report for Ada
This incident has been resolved.
Posted Jun 01, 2023 - 14:57 EDT
A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2023 - 14:12 EDT
The issue has been identified and a fix is being implemented.
Posted Jun 01, 2023 - 14:00 EDT
If your team notices that integrations appear to be wiped or turned off, please leave them if they are functional. This will prevent exacerbating the issue as if you toggle the integrations, it will wipe the integration information and you will need to re-enter the details.
Posted Jun 01, 2023 - 13:57 EDT
Some customers are experiencing issues with the Ada Dashboard. This is affecting Ada Dashboard users only. Chatters interacting with your bot are unaffected.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Jun 01, 2023 - 13:54 EDT
This incident affected: Ada Dashboard.