Investigating issues with Ada Chat services
Incident Report for Ada
This incident has been resolved.
Posted Dec 08, 2021 - 17:01 EST
A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2021 - 16:35 EST
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Dec 08, 2021 - 16:26 EST
This incident affected: Core API and Chat Client.