Bot name and description settings disruption
Incident Report for Ada
Resolved
This incident has been resolved.
Posted Jul 19, 2024 - 13:52 EDT
Monitoring
A fix has been implemented and we're monitoring results. Some admins may need to refresh their dashboard pages to save their UI customization changes.
Posted Jul 19, 2024 - 13:23 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 19, 2024 - 13:12 EDT
Investigating
Issue: Bot admins may find they are not able to update the name or description of the bot (along with other UI settings) in the backend dashboard.
Who it affects: Admins who are working in the Bot Appearance and Bot Customization pages may find their changes are not saving. Current settings are still valid and the end-user experience is not affected.
Posted Jul 19, 2024 - 12:56 EDT
This incident affected: Dashboard.