Investigating issues with Ada Dashboard - Unable to Modify/Create Action App Blocks
Incident Report for Ada
Resolved
This incident has been resolved.
Posted Jul 26, 2023 - 12:27 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2023 - 12:22 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 26, 2023 - 12:19 EDT
Update
We are continuing to investigate this issue.
Posted Jul 26, 2023 - 12:16 EDT
Investigating
Some customers are experiencing issues with the Ada Dashboard. This is affecting Ada Dashboard users only. Chatters interacting with your bot are unaffected. The current symptoms appear to be Dashboard users unable to modify/create/save Action App blocks which are displaying an orange banner message reading "Please select a variable or text for the required Input field." The current operation of existing blocks is not affected.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Posted Jul 26, 2023 - 11:51 EDT
This incident affected: Ada Dashboard.