A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2024 - 12:02 EDT
Identified
We're seeing service now return to the generated content. Ai agents are starting to respond as expected.
Posted Sep 16, 2024 - 11:58 EDT
Investigating
Issue: One of our processors has stopped responding which blocks the answers created in generative/ai bots. Who it affects: Ai agent/generative bots will be blocked from creating answers from Knowledge sources.