We are continuing to monitor for any further issues.
Posted Apr 03, 2026 - 14:21 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2026 - 13:50 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 03, 2026 - 13:37 EDT
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 13:32 EDT
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 13:00 EDT
Investigating
We are currently investigating reports of some ai agent resulting in an error screen when trying to load the chat window. Reports indicate this is currently limited to us2 cluster ai agents. You can identify the cluster via the address used to log into the admin dashboard (eg. [bot-handle].[cluster].ada.support)