A fix has been implemented and we are monitoring the results.
Posted May 11, 2023 - 12:47 EDT
Update
We are continuing to work on the issue with our partners
Posted May 11, 2023 - 12:28 EDT
Identified
The issue has been identified and we're working with our partners to solve the issue.
Posted May 11, 2023 - 11:58 EDT
Investigating
Some customers are experiencing issues with their WhatsApp integration. This may be affecting chatters who are interacting with your bot through this channel. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Posted May 11, 2023 - 11:30 EDT
This incident affected: Channels (Social Messaging).