A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2025 - 15:15 EDT
Identified
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots over Social Channels. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Posted Apr 01, 2025 - 15:05 EDT
This incident affected: Channels (Social Messaging).