Analytics timeouts for large clients

Incident Report for Ada

Resolved

We have identified the cause of this issue and pushed a fix to resolve.

Posted about 2 months ago. Aug 19, 2019 - 17:19 EDT

Update

We are continuing to investigate this issue. We will provide updates as they are made available.

Posted about 2 months ago. Aug 19, 2019 - 12:17 EDT

Investigating

We are currently experiencing query timeouts for the analytics page in the Ada dashboard for some clients. We are investigating at this time.

Posted about 2 months ago. Aug 19, 2019 - 09:49 EDT

This incident affected: Dashboard (Dashboard (US), Dashboard (CA)).