A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2024 - 12:09 EST
The issue has been identified and a fix is being implemented.
Posted Feb 06, 2024 - 11:45 EST
Some customers are experiencing issues with our Proactive Campaign services. This is affecting some chatters interacting with Ada bots. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.